Privacy Policy

Please read our privacy policy carefully before using our services.

Last Updated: June 2026

Last Updated: April 5, 2026

At Rapid Man and Van (a trading name of Rapid Man and Van Ltd), we value your trust and are committed to protecting your personal data. This policy explains how we collect, use,band safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  • 1. Data Controller
  • 4. International Transfers
  • 7. Contact & Complaints
  • 2. Data We Collect
  • 5. Data Retention
  • 3. Data Sharing
  • 6. Your Legal Rights

1. Data Controller

Rapid Man and Van Ltd are the controller and responsible for your personal data.

Rapid Man and Van (Trading as Rapid Man and Van LTD)

Company Registration No: 17092233

25 Jersey Road, Rochester, United Kingdom, ME2 3PB

2. Data We Collect & Lawful Basis

We collect and process personal data only when the law allows us to. Most commonly, we use your data to perform the contract we are about to enter into or have entered into with you. 

Identity & Contact

First name, last name, email address, phone number, and pickup/delivery addresses

Performance of a Contract

Transaction

Details about payments and services you have purchased from us.

Performance of a Contract

Technical

IP address, login data, browser type, and location data used during booking.

Legitimate Interest

Marketing

Your preferences in receiving marketing from us and our third parties.

Consent (Opt-in)

3. Who We Share Your Data With

To provide our services effectively, we may share your information with:

Service Partners: Freelance drivers, independent movers, and logistics partners who require your name and address to complete your booking.

Service Providers: Third-party processors providing IT and administration services, and payment platforms (e.g., Stripe) to securely process transactions.

Professional Advisers: Including lawyers, bankers, auditors, and insurers.

Legal Authorities: HM Revenue & Customs and other regulatory authorities based in the UK.

4. International Data Transfers

While we are UK-based, some of our service providers may operate outside the UK. If personal data is transferred outside the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the specific safeguards approved by the Information Commissioner’s Office (ICO) is implemented.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By law, we must keep basic information about our customers (including Contact, Identity, and Transaction Data) for six years after they cease being customers for tax purposes.

6. Your Legal Rights

You have rights under data protection laws in relation to your personal data, including:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of incomplete or inaccurate data.
  • Erasure: Request the deletion of your personal data where there is no good reason for us continuing to process it.
  • Object/Restrict: Object to processing where we are relying on a legitimate interest.
  • Transfer: Request the transfer of your data to you or a third party.

If you wish to exercise any of these rights, please contact us at info@on-budget.khubaibghouri.com

7. Contact & Complaints

If you have any questions about this privacy policy or our privacy practices, please contact our data team at info@on-budget.khubaibghouri.com.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO) (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

© 2026 Rapid Man and Van. A trading name of Rapid Man and Van Ltd. All rights reserved.

IMPORTANT NOTICE

Please ensure all items are packed appropriately. We cannot be held responsible for damage to itemsthat are not packed correctly. Rsetricted items must be declared before moving day.

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